Privacy Policy

Last updated: 2025/05/22

This Privacy Policy explains how The Green Collection (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website: https://greencollection.co.za.

1. What Information We Collect

Personal details you provide via forms (e.g. name, email address, message)
Booking details through Lodgify or Airbnb widgets
Payment details processed securely via PayFast
Usage data through analytics (e.g. pages visited, time on site)

2. How We Use Your Information

To respond to enquiries
To manage bookings and reservations
To process secure payments
To improve website experience through analytics
To comply with legal obligations

3. Third-Party Services

We may share data with trusted third parties:

Lodgify: for booking calendars and availability forms
Airbnb: embedded listing and availability info
PayFast: for processing online payments
Google Analytics: for site traffic insights
Google reCAPTCHA: to protect our forms from spam and abuse

4. Cookies

We use cookies on our site. Please see our Cookie Policy for more information.

5. Your Rights

In terms of South Africa’s POPIA, you have the right to:

Access the personal data we hold about you
Request corrections or deletion of your data
Withdraw consent for data processing

6. Data Security

We take reasonable steps to protect your data and keep it secure. Sensitive data like payment details are handled through secure third-party services like PayFast.